Privacy Policy

Privacy Policy

Introduction

Welcome to https://aurora-family-law-mediation.denverlegalservices.net (hereafter referred to as “Aurora Family Law Mediation,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://aurora-family-law-mediation.denverlegalservices.net
  2. Any mobile or desktop applications developed by us
  3. Services and products offered through our platform
  4. Interactions between our users and our team via email, phone, or text messages

Please note that this policy does not extend to third-party services or websites linked from our platform. These entities have their own privacy practices, governed by their respective policies.

Processing Activities

This Privacy Policy outlines our data handling practices for various scenarios:

  1. Using Our Applications and Services: As an authorized user, your access and interaction with our digital tools will be monitored to enhance your experience and personalize content.
  2. Visiting Our Websites: When you browse our sites, we may collect information about your device, browser type, and usage patterns.
  3. Communications from Us: You can expect to receive communications from us regarding account updates, newsletters, promotional offers, or service announcements via email, phone, or text messages.

Personal Data Collection

We gather several types of personal data to provide and improve our services:

  1. Account Information: This includes your name, user ID, and password required for access.
  2. Payment Details: We process payment information such as credit card numbers and billing addresses for seamless transactions.
  3. Financial Records: Your financial data is collected for accounting purposes and to understand customer behavior.
  4. Purchase History: We record your purchase decisions and preferences to personalize recommendations.
  5. Mobile Device Identifiers: Unique device IDs or token information may be collected for security and analytics.
  6. Location Data: With your consent, we can access location services to provide relevant, location-based content.
  7. Feedback and Reviews: Your comments, reviews, and ratings help us improve our services.
  8. Social Media Details: We may gather information from social media platforms when you choose to connect your accounts for seamless integration.
  9. Product Preferences: Data about the products you view, search for, or purchase assists in tailoring recommendations.

We collect this data through direct user input forms, analytics tools, and browser tracking technologies. Additionally, third-party partners may contribute personal data, adhering to their privacy policies.

Cookies

Cookies are small text files stored on your device when you interact with our site. They serve various purposes:

  1. Strictly Necessary Cookies: Essential for navigating the website and ensuring basic functionality.
  2. Preference Cookies: Remember user preferences for a personalized experience.
  3. Analytics Cookies: Track website usage to improve our services and content.

Users can manage their cookie choices through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. Once the purpose of data collection is fulfilled, we securely delete or anonymize your information:

  1. Financial records are retained for accounting purposes and may be subject to legal retention periods.
  2. User accounts are closed, and associated data is deleted when the account is inactive for an extended period.
  3. We regularly review and update our databases to ensure outdated information is removed.

Security Measures

Implementing robust security practices ensures the protection of your personal data:

  1. Encryption: Secure connections and encrypted communication protocols safeguard data during transmission.
  2. Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Data Privacy Laws: Our operations comply with applicable laws, such as GDPR and CCPA, ensuring secure data handling.

Children’s Data

Aurora Family Law Mediation does not intentionally collect or store personal information from children under the age of 18. We encourage parents and guardians to supervise their children’s online activities and prevent them from disclosing any personal data.

Your Rights

Depending on your jurisdiction, you are entitled to certain rights regarding your personal data:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  4. Restriction: Limit the use of your data for certain purposes.
  5. Data Portability: Receive your personal information in a structured, commonly used format.
  6. Object: Object to the processing of your data for legitimate interests.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or file appeals/complaints, please contact our Privacy Team via email at [email protected] or by postal mail.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review these changes regularly.

Contact Information

For any privacy-related inquiries, feedback, or data access requests:

  • Email: [email protected]
  • Postal Mail: Aurora Family Law Mediation, Privacy Team, [Address]

We value your trust in our commitment to protecting your personal information.